Bloomreach Experience Manager 12 System Requirements
When deploying in Bloomreach Cloud, assume the standard stack as described below. Contact Bloomreach Cloud support for details.
This document describes the generic system requirements for Bloomreach Experience Manager to provide a guideline for infrastructure decisions. Bloomreach requires customers to consult the Bloomreach Quality Assurance Team for final sign-off if the installation is not based on the preferred system prerequisites; this is to ensure that the individual combination of software versions employed is both eligible for support and also facilitates best possible performance/stability.
In all cases, Bloomreach only supports system components that are actively and regularly supported by the respective vendors.
Server Software Prerequisites
Bloomreach Experience Manager Stack
|
Community Edition Stack |
|
|
JVM |
Oracle or OpenJDK JVM 8 with current CPU, Hotspot |
|
Operating System |
Ubuntu Server 16.04 |
|
Application Server |
Tomcat 8.5, 9.0 |
|
Database Servers |
MySQL 5.7 |
Bloomreach Experience Manager Stack
Bloomreach Experience Manager supports several different stacks, i.e. combinations of operating system, database, and application server. To provide flexibility we do of course offer additional ‘’stack options’’ (listed below) if your environment differs from the preferred stack. Please contact Bloomreach sales for final sign-off to ensure that the individual combination of software versions employed is both eligible for Bloomreach support and also facilitates best possible performance/stability.
|
Bloomreach Experience Manager Stack - Standard |
|
|
JVM |
Oracle or OpenJDK JVM 8 with current CPU, Hotspot |
|
Operating System |
Ubuntu Server 16.04 (preferred) |
|
Application Server |
Tomcat 8.5, 9.0 |
|
Database Servers |
MySQL 5.7, 8 |
|
Relevance module requirement |
Elasticsearch 7.16.2 |
Bloomreach Experience Manager Extended Stack Options
|
JVMs |
|
Oracle or OpenJDK JVM 8 with current CPU (Critical Patch Update) and Hotspot |
|
Operating Systems1 |
|
Ubuntu Server 14.04, 16.04 |
|
CentOS versions corresponding to RedHat Enterprise Linux (RHEL) 6, 7 |
|
Debian Jessie (8) |
|
Windows Server 2016 |
|
Application Servers |
|
Tomcat 8.5, 9 |
|
CMS Database Servers |
|
MySQL 5.7, 8 |
|
Amazon RDS (using MySQL 5.7 or Oracle RDS 12c) |
| Oracle 12c or 19c (12c R2 or 19c is required when using Projects feature) |
|
MS SQL Server 2016 |
|
PostgreSQL 9.5/9.6, 10 |
|
Proxy servers |
|
Apache HTTP Server 2.4 |
|
Relevance Module: additional software requirements |
|
Elasticsearch 5.5, 5.6, 6, 7.9, or 7.16.2 |
|
Additional database: |
|
MySQL 5.7, 8 |
|
Amazon RDS (using MySQL 5.7 or Oracle RDS 12c) |
|
Oracle 12c, 12c R2, or 19c |
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PostgreSQL 9.5/9.6, 10 |
|
LDAP Directories |
|
OpenLDAP |
|
Microsoft Active Directory |
|
ApacheDS |
Upcoming Versions
We try to support newer versions as soon as possible. If the supported stack changes, we will update this page.
Client Software Prerequisites
The Bloomreach Experience Manager and Bloomreach Experience Manager user interface is fully web-based and requires no prerequisites to be installed. As such, the products are expected to run in any standard browser environment. Bloomreach cannot guarantee browser plug-ins, tools, or any kind of modifications to the browser to work with Bloomreach Experience Manager or Bloomreach Experience Manager.
|
Operating Systems2 |
|
Microsoft Windows 10 |
|
Apple Mac OS X 10.1/10.12/10.13 and higher |
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Actively supported (by Canonical) versions of Ubuntu 14.04 and higher |
| Browsers3 |
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Google Chrome: latest stable version supported |
|
Mozilla Firefox: latest stable version supported |
|
Apple Safari: latest stable version supported (Mac OS X only) |
|
Edge latest stable version supported (on W10 and higher) |
|
Various |
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The system requires cookies to be activated for the domain it runs in. |
|
Browser support for the website is determined by the website implementation. |
|
The CMS will look best when used with a screen resolution of 1280 x 720 or higher. |
End of Life Table for Supported Products
|
EOL date (third party) |
Product |
BR support starts |
BR support ends |
|---|---|---|---|
|
May 2018 |
Debian 7 |
April 2018 |
|
|
June 2018 |
Tomcat 8 |
June 2018 |
|
|
September 2018 |
Windows Server 2012 |
September 2018 |
|
|
September 2018 |
Windows Server 2012 R2 |
September 2018 |
|
|
January 2019 |
ElasticSearch 5.5 |
January 2019 | |
|
March 2019 |
Oracle JVM 8 |
February 2019 | |
|
March 2019 |
ElasticSearch 5.6 |
March 2019 | |
|
April 2019 |
Ubuntu Server 14.0.4 |
||
|
April 2020 |
Debian 8 |
||
|
October 2020 |
CentOS 7 |
||
|
October 2020 |
MySQL 5.7 |
||
|
November 2020 |
RedHat Enterprise Linux 6 (RHEL) |
||
|
November 2020 |
CentOS 6 |
||
|
January 2021 |
PostgreSQL 9.5 |
||
|
April 21 |
Ubuntu Server 16.0.4 |
||
|
July 21 |
MS SQL Server 2016 |
||
|
September 2021 |
PostgreSQL 9.6 |
||
|
January 2022 |
Windows Server 2016 |
September 2018 |
|
| October 2022 | PostgreSQL 10.0 | September 2018 | |
|
June 2024 |
RedHat Enterprise Linux 7 (RHEL) |
||
|
June 2024 |
CentOS 7 |
||
| unknown | MySQL 8 | September 2018 | |
| unknown | Ubuntu Server 18.04 | tbd | |
| unknown | OpenJDK 8 (latest version) | December 2018 | |
| unknown | Oracle JVM 11 | tbd | |
|
unknown |
Tomcat 8.5 |
October 2018 |
|
| unknown | Tomcat 9.0 | December 2019 | |
|
unknown |
Amazon RDS - MySQL 5.7 |
April 2018 | |
|
unknown |
Amazon RDS - Oracle RDS 12c |
||
|
unknown |
Oracle 12 |
||
|
unknown |
Apache HTTP Server 2.4 |
Please note that the third party product end-of-life dates are result of our estimations combined with public reports on web sites of the third parties or EOL aggregation sites. Therefore these dates are only a guideline and might not be accurate or subject to change. In all cases, Bloomreach only supports system components that are actively and regularly supported by the respective third party vendors. Also note that support on third party products depends on the stack options you have licensed.
__________________________
1 Running the 64 bit version of the OS, on x64 bit Intel (or compatible) processor.
2 Note: whilst a number of Bloomreach customers run the CMS User Interface through Citrix solutions, Bloomreach does not support Citrix environments via the regular support agreement. Customers looking to employ Citrix are advised to bring this to the attention of Bloomreach support or their respective account managers for further investigation.
3 Note: In case of a Beta release, only Chrome (latest version) is supported. For GA and succeeding release, the other browsers mentioned are supported as well.