brXM Help Center Overview

The brXM Help Center is an incident-based resource aimed to help you to self-service minor product issues as well as debug some frequently occurring issues in the product before raising a case to Bloomreach Support using the Support Portal.

The Help Center currently features debugging guides to enable you to follow a step-by-step process to understand the problem. Furthermore, you can solve the problem internally with the information at hand or raise a ticket to Bloomreach support with all the debugging details.

Additionally, each article will be supplemented with links to the relevant product documentation pages for detailed information on product features.

We are constantly striving to improve the articles in the Help Center and would like to hear from you. Please leave your feedback by either giving a star rating or using the feedback link at the bottom of each page.