Web Application Context is not Visible

Issue

Customers are unable to see the web application context when they open a channel in the Experience Manager.

Steps to Reproduce

  1. Login to CMS and navigate to Experience Manager.
  2. Open any of the channels available.
  3. There will be a blank screen visible without any context.

Possible Solution

To solve this issue, a configuration change is required. Enable hst:showcontextpath on platform part (hst:platform host configuration).

In general, setting hst:showcontextpath=true informs the framework on what URL the site lives, e.g. on www.example.com or on www.example.com/site.

It affects both the live site as the Experience Manager. It works together with how the site is accessed through the proxy (nginx, Apache https).

Alternative Solution

If the path is completed with /cms, the channel can be loaded successfully.

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