Out of Memory

Problem

Customers observing out of memory issues in their environment

Debugging Steps

To investigate the issue and the reason, follow the steps below:

  1. Download the heap dump. Refer to the documentation for information on downloading the heap dump.
  2. You will need a token to download the heap dump. Refer to the Bloomreach Cloud API documentation to know more about fetching tokens.
  3. Use the Dump Analysis document to analyze the heap dump.

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